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Sales

Pre-sales questions (5 articles)

How can I buy your product(s)?
Updated: Monday, April 01, 2024
Does your product(s) come with the full source code?
Updated: Monday, April 01, 2024
Do we need to pay any royalty fees for the products developed with your components?
Saturday, October 15, 2016
There are 8 people in our development team, and we're supporting 4 different products. How many licenses do we need to purchase?
Updated: Monday, April 01, 2024
Do we need to purchase technical support and maintenance, or does our subscription already include free support?
Updated: Wednesday, December 04, 2024

Technical

Technical questions (26 articles)

I've installed BCGControlBar library, but I can't find any DLLs and library files. Where can I find them?
Updated: Thursday, February 12, 2026
I am attempting to install the product evaluation, but the Integration Wizard failed with the error message, "Cannot download file name.zip. Error: 800C000." How can I fix this?
Updated: Thursday, February 12, 2026
The Integration Wizard has reported me the following error: "Cannot setup BCGPAppWizard***. Error code = 80131500". How do I fix this?
Updated: Thursday, June 13, 2024
How can I start using BCGControlBar library?
Updated: Wednesday, December 04, 2024
How can I switch my existing MFC application to BCGControlBar library?
Updated: Saturday, February 21, 2026

Other (1 articles)

I have reported the obvious bug, but support team asked me to attach the repro sample. Why?
Updated: Monday, April 01, 2024